FAQ's

Q. Do you change watch batteries ?

A. Yes we change watch batteries in house while you wait in most cases. Prices vary averaging $20.00 and up.

Q. Do you repair Jewelry ?

A. Yes We repair and restore most types of jewelry in house.

Q. What kind of jewelry do you offer?

A. We offer a wide variety of fine jewelry, Featuring Bridal including rings, watches, necklaces, bracelets, earrings, and more.

Q. How can I be sure that the jewelry is real and of high quality?

A. Our jewelry is made from the finest high-quality materials and is always inspected for authenticity before being sold.

Q. What is your return policy?

A. Our return policy allows you to return or exchange your jewelry within 30 days of purchase.

Q. Can I customize a piece of jewelry?

A. Yes, we offer customization options on all jewelry.

Q. How long does shipping take?

A. Shipping times vary but typically take between 3-7 business days.

Q. Do you offer gift-wrapping services?

A. Yes, we offer gift-wrapping services for FREE.

Q. What forms of payment do you accept?

A. We accept all major credit cards and PayPal.

Q. How can I track my order?

A. You will receive a tracking number via email once your order has shipped.

Q. Do you offer any discounts or promotions?

A. We offer various discounts and promotions throughout the year. Be sure to sign up for our newsletter to stay up to date.

Q. How do I care for my jewelry once I receive it?

A. We provide care instructions for each piece of jewelry on our website. Generally, it's best to avoid exposure to chemicals and store in a dry, cool place.

Q. How much does it cost to size a ring ?

A. Pricing will depend on if the ring is going up or down, What metal it is made out of, If it will require laser or torch soldering, how many MM wide it is, if there stones in it, what style is the setting, If Will we have to tighten stones after the sizing, if we must consider the possibility they will break or get heat damaged, if we will have to plate the ring afterwards to replace original plating. These are things are best quoted in person. That said our Minimum repair charge is $35.00